How do I share Knowledge Base documents with your users?

Now the link to the documents you have inserted in the database can be shared with the users you wish.

Before sharing, if you want to consult how to upload the document to share it, see the following article: How to add files to a folder in the Knowledge Base?

To share the document, simply:

1. Click on the three dots that are next to the document, on the right side:

2. Click on the “Share” option:

3. The two options are:

• Share by email - You will select the users you want to share with and then they will receive the access link by email;
• Copy document link - you can copy this link and then share it with users by email, WhatsApp, or even in comments on agenda, voting, and action on the portal.

Attention: It is not possible to drag folders from the knowledge base to other folders.

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