Now folders and files within the folders can be sorted alphabetically or by modification date.
To have a complete and organized Knowledge Base that we can sort, it’s essential to create the folders and add files beforehand! See below how to perform these two procedures:
How to Create a Folder in the Knowledge Base?
How to Add Files to a Folder in the Knowledge Base?
To sort the documents, simply follow the process below:
Notes:
- To check if your documents are sorted alphabetically or by modification date, look for the gray circle
Sorting indicator next to the sorting arrows.
- It’s not possible to drag folders from the knowledge base into other folders.
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