Addresses
Why Request Unblocking?
In corporate networks protected by Proxy or VPN solutions, access to tools such as Atlas GOV or its files may be restricted. This restriction can negatively impact voting flows, viewing, and PDF signatures, making it essential to unblock specific URLs (listed below) to ensure uninterrupted operation.
How to Request Unblocking?
Contact the IT or network security team, providing the addresses and domains associated with Atlas GOV below. Explain the relevance of the access and request the proper configuration for Atlas GOV to be accessible, avoiding restrictions imposed by Proxy or VPN:
Using 4G Hotspot (cellular wifi) as an Alternative Solution
An immediate solution to bypass network restrictions can be using a 4G hotspot created from a cellphone or another enabled device. By connecting through this hotspot, it's possible to access Atlas AGM without the limitations of the corporate network. However, it's worth noting that even when using the hotspot, access may still be restricted if the corporate VPN is active on the device. Additionally, other circumstances, such as device security settings or company access policies, may interfere with the connection.
Domains
If an email is not delivered to the inbox and is placed in spam, or if the email is not received at all, it is necessary to contact your company's IT to release our domains on your company's email server.
Below is our list of domains to request the responsible IT personnel to whitelist for anti-spam, thus avoiding blocks to receive emails from Atlas:
- parse.atlasgov.com
- mailparse.atlasgov.com
- delivery.atlasgov.com
- em8616.atlasgov.com
- o1.delivery.atlasgov.com
- @atlasgov.com
- noreply@atlasgov.com
- help.atlasgov.com
MTA IP: 149.72.168.51
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