So that your first access can be done, the first step we have to follow is the registration, where we will fill with our informations the fields that are requested for the creation of our user.
To ensure a successful registration, pay attention to these details below:
1. Verify the characters that your e-mail address compose:
It is recommended that the e-mail be inserted manually, because when we copy and paste with CTRL + C / CTRL + V, we can bring some formatting that is not part of the e-mail.
2. Token Request via Email:
In the step of inserting the token collected by email, if you wait a while and it still hasn't been sent, click on “Back”, and make sure that the email address matches yours.
3. Enter the password on the two displayed fields, in exactly the same way:
In the password definition step, you must enter your password that you will use to access the two requested fields, typing the same password in the two requested fields.
4. Set your country's IDD on the flag icon:
Click on the flag and select the one corresponding to your country, so that the registration inserts before your number, the IDD, corresponding to the country where your mobile number resides.
5. Request the token through the offered options:
To guarantee the receipt of the token, use the other options in blue, such as:
Send by voice
Send by WhatsApp
Thus, the token can be sent to you through other modes and platforms, varying the ways in which they can reach us.
In this way, you will be able to guarantee the registration of your user in the best possible way!
We hope you are enjoying our service and that you are finding the information you need in our help center. If you could rate our article, it would help us to understand how we can improve and provide an even better service.
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